Type in game chat after joining /register [password] [password]
Type in game chat after joining /login [your registered password]
Type in game chat after logging in /changepass [old password] [new password]
Contact our Staff Members from Discord by creating a ticket from the support channel and they will help you to recover your account.
Contact our Staff Members from Discord by creating a ticket from the support channel and they will help you to delete your account.
One of the reasons you get kicked out is because you've been AFK for too long!
This is probably due to that particular player having PvP disabled. You can do that too by just typing "/pvp" this toggles your PvP on and off.
If you leave the game while on combat cooldown from another player, you will die on rejoining. This way we don't allow people to leave the game while dueling someone.
You can attach screenshots by uploading the screenshot to Imgur and copying the URL of the screenshot, then pasting it into the contact form.
Average response time is 2 hours make sure to check your email inbox/spam.
Yes, you can until the case is over.
The reason why you have not received a response from our support team is probably because your question has already been answered in our FAQ section, or your account has been abusing the system and your account has been flagged as a spammer. If you believe this is not true, please contact our support team from our Discord server by creating a ticket from the support channel and our team will assist you further with the issue.
Yes, you can by filling in their information at checkout.
Yes, you can get a refund if you are not satisfied with your purchase within 24 hours and if you have less than 2 hours of playing time with the product in our server.
We recommend that you make the refund officially by contacting AdventureCraft for further information, check the TOS.
erayco_47#7643 on Discord.
It takes up to 30 minutes to receive your product, if it takes longer than that please be patient, we will eventually make sure you receive your product.
erayco_47#7643 on Discord.
AdventureCraft EU will never share anything with anyone, every purchase made goes into our secure private database and stays locked there forever.